Returns

Items are entitled to be refunded or returned based on complaint.  If an item is unsatisfactory, a written explanation is needed before the item may be considered for a refund. Buyer must take into consideration that each item is handmade and differs in color, size, texture, and specifications.  Exchanges are granted on a case-by-case basis.

Any complaints about items or sellers may be sent to kardamendi@kardamendi.com. There is no guarantee of a resolution.  Each case will be looked at individually, and the seller will be in contact as well.

Final Sale

All sales are final. All items purchased on CLEARANCE/SALE or during a Promotional Sale are FINAL SALE and cannot be returned for exchange, credit, or refunds.

Shipping

Shipping will be paid for by the buyer in the amount agreed upon by the seller at the time of purchase. If an item is lost during shipping, we'll do everything we can to resolve the situation. In many cases, that means sending a new product to the buyer at no additional cost. If an item is damaged during shipping the seller will not be held responsible, but we'll do our best to resolve the situation

All orders are shipped via United States Postal Service.  Please allow up to a week or so for processing and shipping, although items are usually shipped as soon as possible.